From "thank you" to heartfelt gratitude...

“Thank you.” Just two simple words we say every day and so many times in a day—whether it’s a quick “thanks” to for someone who gave you way, a casual “cheers” or 'ta' to a friend, or a heartfelt “I’m so grateful” to someone whose support made a massive difference.

Think about it. How often do we toss out a “thank you” for the smallest of gestures, like holding a door open, versus the life-changing moments where someone truly showed up for us?

Gratitude has a unique power—it connects us, uplifts us, and leaves a lasting impression. But only if it’s genuine. Over the years, I’ve learned to make sure my gratitude isn’t just heard it is truly felt. Giving heartfelt thanks goes beyond polite words. It’s about acknowledging someone’s efforts in a way that resonates deeply and meaningfully.

Here’s what I learnt...

Be specific: Call out what they did and why it matters

When I am thankful, I don’t just say “Thanks for your help!” I am specific about what the person did and how it made an impact.

For example: "Thank you for taking the time to help me craft those thoughtful communications for our teams. Your insights and recommendations made a massive difference in how the message was received—it truly resonated, thanks to you!"

To me, being specific shows the effort was noticed and appreciated , which makes our thanks so much more meaningful.

I don’t hide my emotions

It’s okay to feel teary eyed or have a shaky voice when someone makes a massive gesture, which can change a lot for someone.  I’ve had moments where someone stepped in when I was at my lowest, offering support that changed everything. And if I did tear up when saying thanks..I did not hide it. Showing emotion doesn’t make us weak—it shows the depth of our appreciation. When gratitude comes from the heart, it’s okay to let people see how much it means to us.

Being fully present

When saying thank you, it is important to give the moment full attention. This isn’t the time to multitask or check the phone. Gratitude becomes truly impactful when it’s delivered with undivided focus.

Before speaking, I take a brief moment to reflect on what I am grateful for. This pause allows my words to come from a place of sincerity. And if the thanks come as part of a conversation, it is important to listen carefully to their response. Acknowledging their words without rushing to the next point or turning attention elsewhere is so important to stay in the moment.

Here’s a question for you....when did you gave heartfelt thanks? And did the other person truly feel seen, heard, and valued in that moment?

Gratitude isn’t just a formality. It’s a gift, both for the giver and the receiver. So, next time someone makes an effort for you, take the time to truly thank them.